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Promises to Our Customers
1. A warm greeting: You will be properly greeted upon entering our salon.
2. Excellent customer service: You will receive only the best customer service from our employees.
3. Answers to your questions: Any questions you may have about tanning and/or tanning products will be answered to the best of our abilities.
4. The ideal purchase for your tanning needs: You will be informed of our monthly specials and we will make every effort to match you up to the best tanning package or membership in the ideal booth for your tanning needs.
5. A clean booth and fresh towel: You will be walked back to your booth by a Sunsations Tanning employee who will ensure the booth is clean and has a freshly laundered towel on the seat for your use.
6. Respect for your time: The salon will be open during posted business hours or you will receive a free upgrade.
7. Little or no waiting: In the event of a wait for any booth of more than 15 minutes, we will offer half price upgrades to all paying customers.
8. The best equipment: All salon equipment, including tanning booths and air conditioning units, will be maintained on a regular basis and will be in top working order to ensure you the best tan in the most comfortable environment possible.
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9. Confusion-free membership contracts: Membership contracts will be THOROUGHLY explained to you by one of our employees prior to allowing your signature.
If you fail to receive the highest level of service at our salon, please e-mail Shelene the owner directly at info@sunsations-tanning.ca or call her at 709.782.5100 (note: this number is for CUSTOMERS only... vendors seeking out the owner should e-mail or call the salon directly). Comments and suggestions are GREATLY appreciated!
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